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“To provide a means for our clients to turn their dreams into a tangible, printed product.” Our ultimate purpose is to delight our clients by providing an easy-to-use, low cost way to turn their self-published works of art into a printed product.
We don’t cater to the big guys—our clients are small companies, nonprofit organizations, schools, and individuals looking for an inexpensive way to compete with the big guys. And we work hard to save our clients money, while providing exceptional printing services. We’re on your side—let us prove it with our exceptional online book printing and self-publishing services.
Unlike other printing companies, at Publishing Xpress, we believe that you are the sole judge of the quality of your book printing job. If for any reason you are not 100% satisfied with our printing, just let us know and we will correct the issue. That means we will either reprint the order at no cost to you or we will issue a full refund, including any shipping charges. It’s your choice, and you will get no hassle from us.
Other online printing companies will haggle over who is at fault and refuse to honor their guarantee if they believe you are at fault (whatever that means). Other printing companies will subject you to an extensive online process to get your complaint recognized. Still other printing companies will make you wait weeks and weeks before issuing a refund. Not at Publishing Xpress.
We’ll take care of your issue immediately. How can we offer such a generous guarantee? Quite honestly, our quality and service is so good that we very rarely have to issue a refund. We do get requests to reprint a job due to the client’s error, not ours. But we are not bothered by that. Unlike other printing companies, we just want to make sure that you are 100% satisfied with your print job.
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